Privacy Policy

Overview

Gasify Middle East Trading LLC (“Gasify Middle East”, “we”, “us” or “our”) respects your privacy. This Privacy Policy explains how we may collect, use, disclose and protect information when you visit gasifymiddleeast.com, submit an enquiry or communicate with our team.

By using our website, you acknowledge this policy. Where applicable law requires consent for a particular use of information, we will seek that consent separately.

Information we collect

Depending on your interaction with us, information may include:

• Contact details: name, company, business email address, telephone number and other details you choose to provide.
• Enquiry and project information: messages, RFQs, BOQs, MTOs, specifications, delivery locations and related documents you submit for quotation or project supply discussions.
• Technical and usage data: IP address, browser and device information, pages visited, referring pages, timestamps and similar diagnostic data, where collected by our hosting, security or analytics tools.
• Communication records: information needed to respond to enquiries and maintain relevant business correspondence.

Please avoid submitting sensitive personal information unless it is necessary and you have a lawful basis to share it.

How we use information

We may use information to:

• Respond to enquiries and requests for quotations.
• Review product specifications and coordinate sourcing, quotations, documentation and delivery discussions.
• Communicate about products, services or an existing business relationship.
• Operate, maintain, troubleshoot and improve our website and its security.
• Prevent misuse, spam, fraud or other unlawful activity.
• Meet applicable legal obligations and establish, exercise or defend legal claims.

We process information only for appropriate business purposes and where we consider a lawful basis applies, such as responding to your request, performing or taking steps toward a contract, meeting a legal obligation, or pursuing legitimate business interests. Where consent is required, we rely on consent.

Sharing information

We do not sell personal information for money. We may share relevant information, where appropriate, with service providers that support website hosting, security, communications, analytics or business operations; suppliers or logistics partners involved in responding to a project enquiry; professional advisers; or public authorities where disclosure is required by law.

We aim to share only information reasonably necessary for the relevant purpose and expect service providers to handle it appropriately. If a business transaction or restructuring occurs, information may be transferred as permitted by applicable law.

Cookies and analytics

Our website or third-party services may use cookies or similar technologies to support essential site functions, remember preferences, understand website usage and improve performance. The technologies in use depend on the website configuration.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. If analytics or advertising tools are enabled, their providers may process technical data under their own policies. Where required by law, we will request consent before using non-essential cookies.

Data security and retention

We use reasonable technical and organisational measures intended to protect information against unauthorised access, loss, misuse or alteration. However, no internet transmission or storage system can be guaranteed to be completely secure.

We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to enquiries, maintaining business records, resolving disputes and meeting legal or contractual requirements. Retention periods depend on the nature of the information and the circumstances.

Your choices and rights

Depending on the laws that apply to you, you may have rights to request access to, correction or deletion of personal information, object to or restrict certain processing, withdraw consent where processing is based on consent, or raise a complaint with a relevant authority.

To make a privacy request, contact us using the details below. We may need to verify your identity and clarify your request before responding. Some information may need to be retained where the law permits or requires it.

If you receive optional marketing communications from us, you can ask us to stop sending them. We may still send non-promotional messages related to an active enquiry or business transaction.

Third-party websites and services

Our website may link to third-party websites or use third-party services. We do not control their content, privacy practices or security. Please review the relevant provider’s privacy policy before submitting information to them.

Policy updates

We may update this Privacy Policy when our practices, website features or legal requirements change. The updated version will be published on this page with a revised “Last updated” date. Please review it periodically.